This Policy applies to the www.outpaceacademy.com

Terms & Conditions & Refund Policy

 

This Policy applies to the www.outpaceacademy.com

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M/s Outpace Academy LLP recognises the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This Policy describes how we treat user information we collect on http://www.Outpacechessacademy.com and other offline sources. This Privacy Policy applies to current and former visitors to our website and to our online customers. By visiting and/or using our website, you agree to this Privacy Policy.

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www.outpaceadaemy.com is a property of at M/s Outpace Academy LLP. #19/1, Nandiyath, Radha Reddy Layout, Carmerlaram PO, Bangalore – 560035, Karnataka

Information we collect

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Contact information. We might collect your name, email, mobile number, phone number, street, city, state, pincode,  country and ip address.

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Payment and billing information.

We might collect your billing name, billing address and payment method when you make fee payment . We NEVER collect your credit card number or credit card expiry date or other details pertaining to your credit card on our website. Credit card information will be obtained and processed by our online payment partners.

Information you post. We collect information you post in a public space on our website or on a third-party social media site belonging to www.outpaceadaemy.com.

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Demographic information. We may collect demographic information about you, events you like, events you intend to participate in, tickets you buy, or any other information provided by your during the use of our website. We might collect this as a part of a survey also.

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Other information. If you use our website, we may collect information about your IP address and the browser you're using. We might look at what site you came from, duration of time spent on our website, pages accessed or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.

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We collect information in different ways.

We collect information directly from you. We collect information directly from you when you register for an event or buy tickets. We also collect information if you post a comment on our websites or ask us a question through phone or email.

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We collect information from you passively.

We use tracking tools like Google Analytics, Google Webmaster, browser cookies and web beacons for collecting information about your usage of our website.

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We get information about you from third parties. For example, if you use an integrated social media feature on our websites. The third-party social media site will give us certain information about you. This could include your name and email address.

Use of your personal information

We use information to contact you: We might use the information you provide to contact you for confirmation of a purchase on our website or for other promotional purposes.

We use information to respond to your requests or questions. We might use your information to confirm your registration for an event or contest.

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We use information to improve our products and services. We might use your information to customize your experience with us. This could include displaying content based upon your preferences

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We use information to look at site trends and customer interests. We may use your information to make our website and products better. We may combine information we get from you with information about you we get from third parties.

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We use the information for security purposes. We may use the information to protect our company, our customers, or our websites.

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We use the information for marketing purposes. We might send you information about special promotions or offers. We might also tell you about new features or products. These might be our own offers or products, or third-party offers or products we think you might find interesting. Or, for example, if you register with us we'll enroll you in our newsletter.

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We use the information to send you transactional communications. We might send you emails or SMS about your courses or subscriptions. 

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We use information as otherwise permitted by law.

Sharing of information with third-parties

We will share information with third parties who perform services on our behalf. We share information with vendors who help us manage our online registration process or payment processors or transactional message processors. Some vendors may be located outside of India.

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We will share information with the event organizers. We share your information with event organizers and other parties responsible for fulfilling the purchase obligation. The event organizers and other parties may use the information we give them as described in their privacy policies.

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We will share information with our business partners. This includes a third party who provides or sponsors an event, or who operates a venue where we hold events. Our partners use the information we give them as described in their privacy policies.

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We may share information if we think we have to comply with the law or to protect ourselves. We will share information to respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests it. Or we might also share information when we are investigating potential fraud.

We may share information with any successor to all or part of our business. For example, if part of our business is sold, we may give our customer list as part of that transaction.

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We may share your information for reasons not described in this policy. We will tell you before we do this.

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Email Opt-Out

You can opt-out of receiving our marketing emails. To stop receiving our promotional emails, please email info@Outpacechessacademy.com It may take about ten days to process your request. Even if you opt out of getting marketing messages, we will still be sending you transactional messages through email and SMS about your purchases.

Third-party sites

If you click on one of the links to third-party websites, you may be taken to websites we do not control. This policy does not apply to the privacy practices of those websites. Read the privacy policy of other websites carefully. We are not responsible for these third-party sites.

Purchase  Policy

When making a purchase, you must indicate the address to which the shipment must be delivered. You cannot, under any circumstances, change the address after the transaction has been processed. All product(s) shall be delivered straight to the address as indicated at the point of ordering. You must inform us in writing well before the shipping date of any address changes, if there are any. The item won't be delivered if the name or address are inconsistent (s).

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Cancellation and Refund Policy

(a) The shipping costs for returning any damaged items upon delivery will be covered by the academy. However, the User is responsible for making arrangements for the return of any product(s) that are being returned for any other reason, and the User is also responsible for paying any shipping costs. (b)We ask that you refuse any product packages that appear to have been tampered with, opened, or damaged at the delivery time. The goods must be delivered by the company in the same condition as when they were received. Products cannot be returned if they have any indication of use or damage of any kind.(c)All requests for product returns must be submitted within 15 (fifteen) days of delivery. Please be aware that no refund requests will be accepted or considered after 15 (fifteen) days from the date of delivery.

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Grievance Officer

In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:

Mr. 8867500889

M/s. Outpace Academy LLP.

#1108, Gopal Reddy Complex,

Ist Floor, Shop No.5,

Sarjapura Village,

Bangalore-562125

Updates to this policy

This Privacy Policy was last updated on 15.09.2022 From time to time, we may change our privacy practices. We will notify you of any material changes to this policy as required by law. We will also post an updated copy on our website. Please check our site periodically for updates.

 

Jurisdiction

If you choose to visit the website, your visit and any dispute over privacy are subject to this Policy and the website's terms of use. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India.

Disclaimer

Only general informational purposes are served by the information on this website. Outpace Academy LLP is the provider of this information; while we make every effort to keep the information up to date and accurate, we make no guarantees, promises, or assurances as to the accuracy, suitability, reliability, availability, or timeliness of the information, products, services, or related graphics contained on the website for any purpose. You solely assume all risk if you rely on this material in any way.

Any loss or damage, including without limitation indirect or consequential loss or damage or any loss or damage whatever resulting from lost data or profits, shall never be claimed against us.

You can access websites not controlled by Outpace Academy LLP those sites are all outside of our control. Any links provided are for convenience only and are not intended to be recommendations or endorsements of the content found there.

Every effort is taken to maintain the website's accessibility and functionality. However, due to technical problems outside of our control, Outpace Academy LLP disclaims all liability and will not be held responsible if the website is momentarily unavailable.

Outpace Academy LLP–
Email: info@outpaceacademy.com

Contact: +91-8088601751